Returns policy
Email our support team at support@organimo.com to initiate a return.
If the return is approved, we will email you a return shipping label. You will need to print and mail the package back to us. Once the package is received, we will process your refund, minus the cost of the return shipping label.
PLEASE NOTE: All return labels are calculated individually and will be deducted from your refund. If your return is approved.
DAMAGED ITEMS: Please contact us at support@organimo.com to resolve the issue immediately. If you refuse to accept your package because there is obvious damage to the package or to the items in the package, you will not be charged for the cost of return shipping.